Can I request a refund on purchases?

MustardHub works hard to help all members buy with confidence. However, not all items are eligible for a refund and there may be some limitations and restrictions on many others.

Prepaid gift cards are not eligible for refund. All gift cards are as-is and unused gift cards can not be refunded.

Digital products and downloads are not eligible for refund.

Subscription refunds may be limited or restricted, and depend on the subscription in question. Subscriptions are subject to all applicable policies of the issuing partner. For those in which the effective start date has not begun, refunds may be possible in the full amount purchased, but not guaranteed. For those in which the subscription period has already begun, a partial refund may be possible, but is not guaranteed.

For information about refunds on other products and services or policies of specific vendor partners, please contact so we can help!